I’m a curious Data Scientist helping businesses to make data-driven decisions. I have more than 7 years of modeling, data mining experience and implemented machine learning models into production for Banks, Telecom, Insurance, and Chemical Industries. I specialized in Adaptive Real-Time Machine learning, feature engineering and created an open-source python library for scalable ML.
Leading various data initiatives to improve the product roadmap for creating enterprise AI chatbot. Led projects to forecast user engagements and chatbot churn using the interactions data.
January. 2022 - Present, TorontoLed a team of Data Scientists and Sr. Data Scientists for designing and implementing the scalable predictive models. Headed projects with a major Telecom firm (100M+ customers) in the US and built models that predicted 70% of churn.
August. 2021 - December. 2021, Toronto* Headed project with a global manufacturer client with 50M+ events and built models that identified >40% staff attrition. * Designed and implemented framework for lifetime value (LTV) models to measure customers' brand commitment and identify any upsell/cross-sell opportunities. Leveraged Next best action models to increase the LTV of customers * Led research and software teams, for building end to end Machine learning and data pipelines for the streaming data. * Developed and applied a patent for a Federated machine-learning platform leveraging engineered features based on statistical tests. US Patent No. 17/110022 – June 10, 2021
November. 2020 - August. 2021, TorontoMentoring 30+ working professionals for the Post Graduate Data Science program by Great Learning, US-Canada. Conducting weekly sessions on Python foundations, Inferential statistics, and Machine learning using Industry case studies
Dec. 2020 - Dec. 2021, TorontoColeading company research efforts to develop new and improved data science solutions for fortune 500 Enterprises. Developed object-oriented pipelines for building and optimizing ML models to reduce the overall run time less than 50%
June. 2020 - October. 2020, TorontoDeveloped and implemented a machine learning solution that predicted 75% of the customer churn for a telecom client. Designed use cases and built models for predicting Investment behavior of customers for an Insurance company in Canada. The model captured 70% of the customers investment behavior correctly in the top 10% of the model predictions.
Oct. 2019 - June 2020, TorontoWorked with Enterprise Data Analytics team on a Phone channel analytics project for identifying root causes for different customer issues using Customer care call data which helped to reduce overall call volume by 2%. Also, worked with TD auto Insurance team for building uplift models to target TD auto insurance customers for improving the overall sales conversation rates and net revenues.
May 2019 - August 2019, TorontoLead a team of 10 Masters students for building ARTML open source library and worked on building Real Time Machine learning applications.
March 2019 - October 2019, TorontoCompleted Master of Engineering in Industrial Engineering department (Data Science specialization) with 4.0 GPA. Worked on a Research Project Adaptive Real Time Machine Learning and created an open source python library for it.
Jan. 2018 - May 2019, TorontoWorked as TA for Big Data & Marketing Analysis, Statistical Data Analysis, Computer Programming, Introduction to IT consulting, E-Business Strategies and Linear ALgebra courses. Helped in Preparation of lab & lecture contents and graded the assignments.
Sept. 2018 - April 2019, TorontoAssisted medical team for analyzing patient-centered research data to empower communities about Kidney transplantation. Responsible for Data processing, Data Exploration, building dashboards and presenting data Insights to the research teams.
Sept. 2018 - Jan. 2019, TorontoWorked as a Dy. Manager in an Hydrogen generation plant. Predicted Steam Reforming Catalyst life using Machine learning and optimized parameters to improve catalyst life by 10%. Key person responsible for the formation of Six Sigma cell in Organization and planned for six sigma project executions
July 2015 - Dec 2017, IndiaCompleted BE (Hons.) Chemical with 3.6 GPA. from BITS Pilani India.
Aug. 2011 - July 2015, IndiaData Scientist
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